- +917814543893
- info@elgmail.com
Last updated on Oct 23 2024
THE REAL DIET CAFE believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within 2-3 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
THE REAL DIET CAFE does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2-3 days of receipt of the products.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2-3 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
In case of any Refunds approved by the THE REAL DIET CAFE, it’ll take 3-4 days for the refund to be processed to the end customer.
At The Real Diet Cafe, we value transparency and customer satisfaction. Please review our payment and refund policy carefully to understand your rights and our obligations.
After completing your payment, you will receive an order confirmation email/SMS with your order details. Please review this information and contact us immediately if you notice any discrepancies.
Refunds will be processed within 7-10 business days to the original payment method.
The Real Diet Cafe
Phone No. : +91 7814543893
Email : info@gmail.com
Behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts they live.